Job Details

All hourly on-campus positions are eligible for students to utilize their Federal Work Study award. If you have any questions, please contact Financial Aid at finaid@unca.edu.

IT Assistant for Student Affairs

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Job ID

5611

Job Type

On-Campus Jobs

Employer

Student Affairs

Date Posted

Aug 20, 2026

Job Category

Information Technology

Job Description

The Student Affairs IT Assistant provides technical and operational support for technology systems used throughout the Division of Student Affairs. This position offers students an opportunity to gain hands-on experience with enterprise technology, troubleshooting, data management, and business systems while supporting services that impact the campus community.

Working alongside the Student Affairs staff, the student assistant will learn how technology supports university operations through software administration, access control, digital signage, data processing, and customer support. No prior professional IT experience is required—training will be provided on the job. A willingness to learn, strong attention to detail, reliability, and a positive attitude are the most important qualifications.

Required Qualifications

Preferred Qualifications

Preferred Qualifications

We're looking for someone who is:

Curious about technology and enjoys learning new software
Detail-oriented and organized
Dependable and able to work independently after training
Comfortable communicating with students, faculty, and staff
Able to troubleshoot problems using logical thinking
Willing to learn technical concepts and ask questions
Able to maintain confidentiality when working with university data

Technical Experience (Helpful, but Not Required)

Experience with any of the following is a plus, but not expected:

Google Workspace
Microsoft Windows or macOS
Microsoft Excel or Google Sheets
Basic computer troubleshooting
Printers and peripherals
Customer service
Any programming or scripting experience

Training will be provided for all Student Affairs systems.

Technical Skills

Computer Literacy, Creating Reports, Customer Service, Data Analysis, Data Entry, Document Management, Maintaining Confidentiality, Troubleshooting

Soft Skills

Attention to Detail, Career & Self-Development, Problem Solving, Professionalism, Resourcefulness, Teamwork, Technology

Number of Available Openings

Hours

15.0 to 20.0 hours per week

Hourly Rate

$14.00/hour

Time Frame

Academic Year

Supervisor's Name

Brandon Penland

Supervisor's Email

bpenland@unca.edu

Supervisor's Phone Number

8282516811

Address

Governors Hall 272

Secondary Contact

UNC Asheville is an Equal Employment Opportunity/Affirmative Action employer and will not discriminate against applicants and employees on the basis of race, ethnicity, national origin, religion, age, sex, sexual orientation, gender identity, disability, political affiliation, protected veteran status, genetic information, and any other legally protected status with respect to all terms, conditions, and privileges of university-sponsored activities, employment, and the use of university facilities.

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