Job Details

All hourly on-campus positions are eligible for students to utilize their Federal Work Study award. If you have any questions, please contact Financial Aid at finaid@unca.edu.

General Manager

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Job ID

5270

Job Type

On-Campus Jobs

Employer

Campus Recreation

Date Posted

Jul 09, 2025

Job Category

Information Technology

Job Description

The General Manager serves as a vital member of the Esports Center staff within Campus Recreation, contributing to the effective organization and daily management of the Center. This role emphasizes maintaining an orderly and inviting environment within the Esports Center, which features PCs, gaming consoles such as Switches and PlayStations, and racing rigs, for the benefit of students and visitors.

The General Manager is expected to recognize and execute duties including the operation of gaming equipment, oversight of cable organization and peripheral arrangements, provision of password and login assistance, performance of basic troubleshooting, execution of cleaning and maintenance tasks, delivery of courteous customer service, administration of user accounts and ticketing systems, moderation of the Discord community, and swiping in customers to monitor attendance. Through these efforts, the General Manager ensures the Center remains a well-maintained, functional, and community-oriented space during operational hours.

Required Qualifications

Preferred Qualifications

Required:

Proficiency with Discord for communication and updates.
Basic knowledge of PC operation and gaming platforms like Steam.
Interest in esports, gaming, or related activities.
Punctuality and reliability for scheduled shifts.
Willingness to learn and adhere to established guidelines.

Preferred:

Prior experience assisting others or working in a team.
Background in Esports, tournament operation, or LANs
Ability to organize cables or equipment.
Enjoyment of engaging with others.

Technical Skills

Computer Literacy, Customer Service, Troubleshooting

Soft Skills

Attention to Detail, Career & Self-Development, Collaboration, Critical Thinking, Customer Focus

Number of Available Openings

Hours

8.0 to 15.0 hours per week

Hourly Rate

$10.75/hour to $11.25/hour

Time Frame

Academic Year

Supervisor's Name

Nicholas Braylan

Supervisor's Email

nbraylan@unca.edu

Supervisor's Phone Number

8285771434

Address

227 Campus Drive UNCA Student Recreation Center Asheville NC 28804

Secondary Contact

Leah Belt (lbelt@unca.edu)

UNC Asheville is an Equal Employment Opportunity/Affirmative Action employer and will not discriminate against applicants and employees on the basis of race, ethnicity, national origin, religion, age, sex, sexual orientation, gender identity, disability, political affiliation, protected veteran status, genetic information, and any other legally protected status with respect to all terms, conditions, and privileges of university-sponsored activities, employment, and the use of university facilities.

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Job Details

All hourly on-campus positions are eligible for students to utilize their Federal Work Study award. If you have any questions, please contact Financial Aid at finaid@unca.edu.