Job Details

All hourly on-campus positions are eligible for students to utilize their Federal Work Study award. If you have any questions, please contact Financial Aid at finaid@unca.edu.

Student Accounts Assistant

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Job ID

5011

Job Type

On-Campus Work-Study Jobs

Employer

External Financial Aid (552999)

Date Posted

Sep 18, 2024

Job Category

Administrative & Office Support

Job Description

The Student Accounts Assistant will directly communicate with students and their families, providing information concerning tuition and fees, student billing, payment, registration, etc. This position is also responsible for accepting payments to the University and providing customer service to the campus community. This position will directly contribute to UNC Asheville's essential operations within the Student Accounts Office.

Required Qualifications

Preferred Qualifications

Great communication and customer service skills
Proficiency with Excel/Spreadsheets
High level of attention to detail
Organized
Punctual

Technical Skills

Accounting Software, Answering Phones, Customer Service, Data Entry, Maintaining Confidentiality, Microsoft Excel or Similar, Processing Cash Transactions

Soft Skills

Attention to Detail, Critical Thinking, Customer Focus, Dispute Resolution, Empathy, Listening, Respectful, Team Collaboration

Number of Available Openings

Hours

10.0 hours per week

Hourly Rate

$13.00/hour to $15.00/hour

Time Frame

Academic Year

Supervisor's Name

Emily Greene

Supervisor's Email

egreene4@unca.edu

Supervisor's Phone Number

828-251-6664

Address

RAM 004

Secondary Contact

Alexis Levenson (alevenso@unca.edu)

UNC Asheville is an Equal Employment Opportunity/Affirmative Action employer and will not discriminate against applicants and employees on the basis of race, ethnicity, national origin, religion, age, sex, sexual orientation, gender identity, disability, political affiliation, protected veteran status, genetic information, and any other legally protected status with respect to all terms, conditions, and privileges of university-sponsored activities, employment, and the use of university facilities.

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