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Highsmith Student Union Purpose: The Highsmith Student Union creates memorable experiences for all students, guests and alumni at UNC Asheville. We strive to provide a clean, safe and welcoming environment for the UNC Asheville community. In support of the university’s educational mission, we serve as a cornerstone for student growth, learning and involvement through the highest quality service and facilities. A. Mail Center Student Assistant Responsibilities Customer service excellence for all users of student mail center Open and close the student mail center and keep it secured throughout business hours Assign mailboxes to students and issue keys Log all lost, stolen, or damaged mailbox keys Communicate with deliveries/deliver-ers Sort, file, and record mail and packages in the appropriate software system Communicate with mail recipients regarding various notices including hours, package pick up, etc. Maintain and complete usage logs/reports including logging damaged or missing packages Manage small item sales such as stamps and envelopes. Report maintenance and housekeeping issues to student manager Knowledgeable of Highsmith and University policies and procedures
B. Position Requirements Cumulative 2.5 GPA Time and task management skills Effective verbal and written communication skills Critical thinking and problem solving skills Demonstrates initiative Ability to work in a team environment General knowledge of Highsmith Student Union and UNC Asheville
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