Job Details

All hourly on-campus positions are eligible for students to utilize their Federal Work Study award. If you have any questions, please contact Financial Aid at finaid@unca.edu.

Academic Success Center Assistant

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Job ID

4669

Job Type

On-Campus Jobs

Employer

Academic Advising

Date Posted

Apr 30, 2025

Job Category

Administrative & Office Support

Job Description

The ASC Student Assistant greets and welcomes students, faculty, staff, and visitors to the Academic Success Center, and performs a variety of other reception and office tasks. Assistants are familiar with the general functions and personnel of all ASC offices in order to provide information to students and make appropriate referrals.Job duties include:

Refer students/visitors to appropriate ASC staff representatives
Schedule appointments for students
Escort individuals to offices, meeting rooms
Answer phones and perform other basic office tasks
Provide general information & referrals for in-person & phone queries
Disperse & accept forms as needed
Perform posted office opening & closing procedures
Filing and document scanning
Special duties & projects as requested by ASC staff

Required Qualifications

Preferred Qualifications

Technical Skills

Answering Phones, Brainstorming, Customer Relations Management (CRM), Customer Service, Maintaining Confidentiality, Paperwork and Record Keeping, Relationship Building, Team Building

Soft Skills

Accountable for Results, Adaptability and Flexibility, Assertiveness, Attention to Detail, Build Partnerships, Collaboration, Commitment, Confidence, Cooperation, Courtesy, Critical Thinking, Customer Focus, Determination, Development and Continual Learning, Diplomacy, Efficiency, Empathy, Initiative, Interaction with People, Interpersonal Skills, Listening, Nonverbal Communication, Open Minded, Patience, People Focus, Problem Solving, Professionalism, Punctuality, Self Confidence, Self Motivation

Number of Available Openings

Hours

10.0 to 15.0 hours per week

Hourly Rate

$15.00/hour

Time Frame

Academic Year

Supervisor's Name

Susie Jameson

Supervisor's Email

N/A

Supervisor's Phone Number

N/A

Address

RAM 009

Secondary Contact

Lynne Horgan (lhorgan@unca.edu)

UNC Asheville is an Equal Employment Opportunity/Affirmative Action employer and will not discriminate against applicants and employees on the basis of race, ethnicity, national origin, religion, age, sex, sexual orientation, gender identity, disability, political affiliation, protected veteran status, genetic information, and any other legally protected status with respect to all terms, conditions, and privileges of university-sponsored activities, employment, and the use of university facilities.

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Job Details

All hourly on-campus positions are eligible for students to utilize their Federal Work Study award. If you have any questions, please contact Financial Aid at finaid@unca.edu.